Refund policy

Return & Refund Policy

At Doha Best Buys, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You may return eligible items within 14 days of receiving your order.

To qualify for a return:

* The item must be unused, unworn, and in the same condition you received it.
* The item must be in its original packaging.
* Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned:

* Final sale or clearance items
* Gift cards
* Personalized or custom-made products
* Items damaged through misuse

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the item arrived damaged or incorrect.

Exchanges

We only replace items if they are defective, damaged, or the wrong item was sent.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error.

We recommend using a trackable shipping service.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 24 hours of delivery with photos of the issue.

Contact Us

If you have questions about returns or refunds, contact us at:

Email: dohabestbuys@gmail.com
Phone: +974---------
Business Address: Old airport, Doha Qatar